A basic element of GC’s sustainable business operations is ensuring resilience amid a fast-changing environment. GC, therefore, implemented its Digital Transformation plan to update its business, technology and personnel to be ready for the digital era while focusing on increasing efficiency, productivity, agility and reducing risks to the business by implementing a ‘Triple Transformation.’ This consists of a business transformation – collaborating with business units on the adoption of digital technologies to increase digital use cases; technological transformation – to improve readiness of the IT system to be compatible with new technologies in the future, and people transformation – to increase or adjust the upskilling/reskilling of personnel so they are capable of using newer technologies.

The above strategy has three elements: Cybersecurity, Advanced Analytics in Every Function, and a Smart Workplace.