Human Rights Impact Assessment
GC utilises the results of human rights risk assessments to select and conduct in-depth human rights impact assessment. These assessments study the level of impact of residual human rights risk issues by gathering data through surveys and interviews with rights holders.
GC potentially affected by human rights risks include company employees, business partners, and local communities. The results of the human rights impact assessment give the company a better understanding of the human rights risks arising from its business activities. The results also help the company to develop effective measures to prevent and mitigate impacts, as well as to provide appropriate remediation to those affected.
Human rights impacts and mitigation measures
Employees
Impacts
- Working Condition and Remuneration
- Occupational Health and Safety
- Discrimiation and Harassment
- Freedom of Association and Rights to Collective bargaining
- Data Privacy
- Security Management/Security Forces
Mitigation Measures
- Related policies (e.g., Human Rights Policy, Sexual Harassment Policy, Code of Conduct, Supplier Code of Conduct, Personal Data Privacy Policy, as well as Corporate Governance and Business Ethics, and the Code of Conduct for manufacturers, suppliers of goods, raw materials, and services)
- Promote employee health and safety through QSE Direction and Plan, GC Management System (GCMS), Safety Talks, B-CAREs, Zero ICU, and other standards such as PSM, OEMS, BCMS, IMS, SWO, ISO 45001, and ISO 14001, including whistleblowing channels.
- Establish welfare committees that strengthen employees’ bargaining power.
- Provide compensation through life insurance, accident insurance, provident fund, and financial assistance in the event of work-related losses.
- Deliver safety training, conduct pre-job inspections, and allow the right to stop work upon identifying potential risks.
- Conduct field risk assessments, site safety walkdowns, and safety training for transport service providers.
- Inspect lighting conditions and perform maintenance or repairs when deficiencies are detected.
Communities
Impacts
- Standard of living
- Health and Safety
Mitigation Measures
- Establish and implement related policies (e.g. Human Rights Policy, sustainable water management and policy) and other related standards (e.g. ISO 39001)
- Establish and maintain an Environmental Management System (EMS).
- Strictly adhere to environmental prevention and mitigation measures outlined in the Environmental Impact Assessment (EIA) report.
- Engage with communities through social projects and conduct community satisfaction surveys.
- Implement community and environmental responsibility measures and continuously monitor community satisfaction.
Suppliers
Impacts
- Working Condition
- Illegal Form of Labors
- Occupational Health and Safety
- Discrimination and harassment
Mitigation Measures
- Suppliers and service providers acknowledge and sign the Supplier Code of Conduct and acknowledgement form
- Comply with a supply chain management system.
- Monitor supplier performance through supplier self-assessments.
- Conduct supplier surveys.
- Perform evaluations based on Sustainability performance assessment for suppliers
- Inform and ensure operational-level suppliers comply with company governance guidelines, relevant requirements, and labour standards as set forth by the International Labour Organization (ILO) concerning labour rights.
- Provide adequate facilities for the number of contractors working on-site, such as rest areas, dining spaces, shelter tents, and parking areas.
- Promote LGBTQ+ inclusion and fair treatment of employees and business partners.
* Whistleblower channel (e.g. email, website, letter, welfare committee, etc.) is provided for all related rights holders.
Monitoring and Reviewing of the Human Rights Performance
GC regularly monitors and reviews its human rights performance by setting the target and the Key Performance Indicators (KPIs) on human rights for the related departments and persons. Examples of KPIs include participation in human rights policy trainings, third-party verification on human rights, etc. GC also requires its business partners to perform self-assessment on human rights and monitor the suppliers through Environment, Social, Governance (ESG) Audit which covers labor, environment, human rights and community issues. On top of this, GC has provided channels to receive feedbacks and recommendations for its employees and outsiders. Recommendations which have been provided are used to improve existing plans, which allows GC to prevent and reduce the risks that could lead to human right violations.
GC has established a whistleblowing policy and reporting channels to receive feedback, suggestions, and complaints from both internal and external stakeholders. These channels cover violations of policies, codes of conduct, fraud, and human rights infringements. Emphasis is placed on protecting whistleblowers and accused individuals, as well as on conducting thorough investigations, ensuring remedies, and monitoring outcomes.
Reporting Channels
Report to: Chairman of the Corporate Governance and Sustainability Committee, Head of Internal Audit, Company Secretary
PTT GLOBAL CHEMICAL PUBLIC COMPANY LIMITED
555/1 Energy Complex, Building A, 18ᵗʰ Floor, Vibhavadi Rangsit Road, Chatuchak, Bangkok 10900
Email: whistleblower@pttgcgroup.com, corporatecompliance@pttgcgroup.com
Track and Monitoring Performance in 2024
(Human Rights Performance Data from the risk assessment and complaint channels)
0 cases of Working Condition Violation in Own Operations
0 cases of Living Wage Violation in Own Operations
0 cases of Discrimination
0 cases of Sexual Harassment
0 cases of Non-sexual Harassment
0 cases of Illegal Forms of Labor (Forced Labor, Human Trafficking, Child Labor) In Own Operations
GC values transparency in our work operations with respect to human right. Therefore, we publicly disclose our human rights performance through our integrated sustainability report and the company’s website. This includes our Human Rights Due Diligence (HRDD) process which encompasses Human Rights Risk Assessment (HRRA) and Human Rights Impact Assessment (HRIA), along with the findings and mitigation actions taken to address salient issues.
In the event of a severe human rights violation, GC will announce the incident, impacts, remediation actions, and communication channels to affected rights holders and the public via the company’s website.
Raising Awareness on Human Rights
Executives, employees and joint ventures shall pass training related to the human rights policies and operational guidelines regarding international standards, such as employee’s health and safety, and specific human rights issues for relevant personnel, including security guards and human resources personnel. This is to understand the basic human rights that individuals and related stakeholders should be obtained. In addition to protecting violation of human rights to not occur within the business operation and GC’s value chain. GC has prepared a human rights training system or E-learning so that all employees can receive knowledge and understanding of human rights that is related to operation.
Moreover, GC communicates and educates about human rights to suppliers at the annual Supplier Conference to ensure that the company’s suppliers is aware, respect and is alerted about human rights within the organization. For instance, human rights policy, human rights due diligence, human rights risk activities, the number of sites where has mitigation measures, human rights issues that related to vulnerable groups, such as children, communities, migrant workers, safe working conditions, and the right to join trade unions or employee welfare committees, in order to prevent risks and mitigate human rights impacts that may occur with suppliers.