Moreover, the human rights risk assessment result is used to consider and conduct human rights impact assessment to study the impact level of residual risks regarding human rights by surveying and interviewing the Right Holders who may be affected by the human rights risk in order to gather information.

These include the company’s employees, business partners, customers and local communities. The human rights impact assessment results enable GC to understand human rights risks caused by its business activities. Therefore, the company is able to set preventive and mitigation measures, and remedy those affected more efficiently.


From the Human Rights Impact Assessment, GC found that majority of the issues are low to moderate impact levels. Related issues include community engagement, freedom in committee, labor rights in the supply chain and customer personal information. However, the company also found that there were three important issues (high or very high impact levels) regarding human rights.

  • unsafe working conditions
  • health of the communities (air pollutions, inappropriate waste management and hazardous material management)
  • the safety of communities (the increase in community population and foreign labor).

When considering measures to control the risks and mitigate impacts, it was found out that the level of risks for the human rights issue are within the low to moderate impact levels. However, there are two issues where the impacts are at a high level therefore additional measures have been implemented to mitigate as follows

Impacts on Human Rights Additional Measures

Unsafe working conditions

  • Organize different programs such as the the Zero Accident Program
  • Organize training programs about human rights and safety for employees to enhance awareness and build a safety culture within the organization

Health of people in the community from air pollution and ineffective waste management

  • Establish guidelines to reduce pollution emission
  • Include local communities which may be affected from the operation and pollution emitted causing health

Remedies provided to those affected by business operation regarding human rights

The company has prepared measures for remedies for those who might be affected. Remedies are in the forms of financial and non-financial compensations to alleviate the suffering of those affected by human rights impacts caused by business operations.

The level of impact is considered on a case by case basis Immediate Solution , An example of this is the oil spill in 2013. 50,000 liters of crude oil leaked from the receiving pipe to the Aow Praow, Koh Samet shoreline on the 27th July 2013. GC immediately stepped in to solve the issue and provide compensation to those affected.

Immediate Solution

GC cleans up oil film within seven days after the incident. As well as assisted 11,500 affected persons totaling at 514 million baht. In a meanwhile, GC has been continuously providing remedies to communities in a compliance with law up until now.

Long-term Solution

GC has implemented several long-term projects in cooperation with the communities and governments to restore the lives of affected people, society, surrounding communities and effected environment. An example of this is the Upcycling the Oceans Thailand Project and the Fish Aggregating Device Project to Create Habitats for Marine Creatures. Additionally, GC has organized emergency training to handle potential unexpected situations which may happen in the future constantly.

Monitoring and Reviewing of the Human Rights Performance

GC regularly monitors and reviews its human rights performance by setting the target and the Key Performance Indicators (KPIs) on human rights for the related departments and persons. These issues are verified by external agencies, while also requiring its business partners to perform self-assessment, covering labor and human rights issues. On top of this, GC has provided channels to receive feedbacks and recommendations for its employees and outsiders. Recommendations which have been provided are used to improve existing plans, which allows GC to prevent and reduce the risks that could lead to human right violations.

Monitoring and reviewing process of the human rights performance

Raising Awareness on Human Rights

Executives, employees and joint ventures shall pass training related to the policies and operational guidelines regarding human rights. This is to understand the basic human rights that individuals and related stakeholders should be obtained. In addition to protecting violation of human rights to not occur within the business operation. GC has prepared a human rights training system or E-learning so that all employees can receive knowledge and understanding of human rights that is related to operation.

Moreover, GC communicates and educates about human rights to suppliers at the annual Supplier Conference to ensure that the company’s suppliers is aware, understand and is alerted about human rights within the organization. For instance, safety working rights, rights to join the trade union or employee welfare committee to prevent risks and mitigate impacts on human rights which may occur with suppliers.