Material Topic
Contribution to Society
Impact Level
Impact Materiality : Very High
Financial Materiality : Medium
Stakeholders
Shareholder
Investor
Community

SDGs Targets

Long-Term Targets 2025
Targets Progress
Community satisfaction rate More than 86% More than 86% 92.72%
Amount of plastic waste recovered - Increased by 10% compared to the volume of plastic waste in 2024 Increased more than 10% compared to the volume of plastic waste in 2024
Reforestation area - 18,624.39 rai 18,624.39 rai
Generating income for communities - Increased by 10% from community income in 2024. Increased more than 50% from community income in 2024.
Employee engagement - 70% of total employees 73% of total employees

Challenges and Strategic Response

In parallel with our business operation,GC supports and contributes stakeholder engagement programs in the community and applies for all local operations in order to create balance in conducting business, respond to the expectations of stakeholders, as well as conducts local stakeholder or community impact assessment to prevent and Reduce impacts on the environment, community, and social impacts that may occur from the company’s opeations. GC commits to create shared business value with local communities and the society. We also focus on building relationship and engagement with all sectors, and build the capacity for community and local stakeholders to ensure they can communicate with the company. GC applies our innovation and expertise to CSR projects and activities, that are aligned with Net Zero greenhouse gas emission targets and the concept of the Circular Economy. Such projects improve the quality of life and economy for the people in the community surrounding our operating sites in tandem with resolving environmental issues concerning water shortage and plastic waste management. These activities truly respond to the current needs of the communities, allowing them to develop alongside the company in a sustainable manner.

Management Approach GRI 3-3 (2021)

CSR Strategy

GC has developed a Group-wide Corporate Social Responsibility (CSR) Strategy aligned with its Sustainability Development Strategy and the United Nations Sustainable Development Goals (UN SDGs), with due consideration for maintaining a balanced approach to economic, social, and environmental dimensions in tandem with the Company's growth. This is achieved through the implementation of CSR projects and activities that create shared value with communities and society in a sustainable manner. The Company also collaborates with partners and CSR networks across various organizations to elevate social initiatives, while integrating these efforts with greenhouse gas emission reduction plans and the efficient use of resources in accordance with the principles of the Circular Economy.

GC places strong emphasis on engagement with diverse stakeholder groups, including communities, government agencies, academic institutions, and private organizations, to strengthen communities and society through Value-based CSR across multiple dimensions. These encompass driving Operational Excellence in managing and responding to the needs of communities and society effectively (License to Operate); implementing environmental and ecosystem stewardship initiatives to offset and reduce greenhouse gas emissions (Decarbonization); scaling up responsible recycling waste management models in collaboration with capable partners through joint development and co-investment to support communities in establishing recycling and waste management centers (Circularity); as well as sustaining the Company's ESG support, reinforcing its position as an ESG Leader in creating value, building confidence, credibility, and trust with society as a Partner of Choice for Society.

GC Local Stakeholder Engagement Statement

Accordingly, GC has taken the following actions:

1. Operational Excellence (License to Operate): Managing local needs and issues while cultivating strong relationships with communities and society through the implementation of various CSR projects and activities, preserving traditions, and actively participating in local community events, in order to build trust and reinforce the organization's credibility and reputation.

2. Decarbonization (Forestation for Securing Carbon Credits & Nature-based Solutions): Implementing reforestation projects in collaboration with partner organizations across various areas to generate carbon credit benefits, expand green areas, and restore ecosystems.

3. Circularity (Waste Volume): Scaling up the model for responsible recycling waste management in communities through co-development and co-investment partnerships, while driving the management of Used Cooking Oil (UCO) as a feedstock for the production of Sustainable Aviation Fuel (SAF).

4. ESG Leadership (Society & Social Enterprise): Responding to the Company's sustainability leadership goals alongside creating societal value through Social Enterprise initiatives and ESG-supporting CSR projects to generate maximum benefit.

Good Citizenship
  • Responsibility/Accountability
  • Good Governance
  • Transparency
  • Equality
Better Living
  • Better Economic Status
  • Better Social Well-Being, Incl. Health
Ecology
  • Sustainable Impacts
  • Balance
  • Environment
Sharing
  • Align/Support to Business Strategy (Product and Process)
  • Issue Management/Risk Prevention & Mitigation
  • CSR (with Shared Return to PTTGC)
  • Share Expertise
Togetherness
  • Address Stakeholder Expectation
  • Stakeholder Involvement
  • Relation/Networking/Trust

Community and Local Stakeholder Engagement

Also, GC recognizes that the community and stakeholders' opinions are crucial for enhancing its operations' efficiency. Therefore, GC establishes clear communication channels for the community and stakeholders to provide opinions and violations appropriately through the following communication methods.

  • 127 social and environmental projects in 2025.
  • Conducting regular community and local stakeholders survey of perception on engagement strategy once a year.
  • Meetings with the community and local stakeholders to identify emerging concerns.
  • Creating whistleblower system as a centralized whistleblowing, fines, and penalties information structure. GC will investigate the violations and report to the Audit Committee and the Corporate Governance Committee to prevent the social and community complaints as well as conduct tracking of grievances to enable effective management.
  • Contact through the company website.

Community Satisfaction Survey Result

GC’s continuous CSR efforts have contributed to achieve community satisfaction rate above target in 2025. This reflects our good relationship with local communities and the society as well as their confidence in our company.

Community Satisfaction
Performance
2022 2023 2024 2025 Traget 2025
Community Satisfaction (%) 90.46 92.38 92.72 92.72 86

Target 2025

Community Complaints Received Through Other Channels
2022 2023 2024 2025
Social and Community Complaint (Case) 0 0 0 0