Talent Attraction and Retention
Management Approach GRI 3-3 (2021)
Talent Attraction & Retention is one of the key factors for the company’s success. Managing employees to stay with the organization in the long run will ensure continuity in operations and the company’s growth. Meanwhile, improper management or inattentiveness to employee needs may increase the job switching tendency of employees. The company’s business operations and long-term profitability may be affected as a result of the use of both capital and time resources to recruit and train new employees as well as to allow their adjustment to the corporate culture. To align with the Organization Transformation Strategy for 2023 – 2027, the Workforce Planning Model by enhancing its recruitment approach.
GC is committed to developing the skills and capabilities of employees at all levels to support the company’s strategies and growth while accommodating changes in today’s highly competitive and challenging business world. In addition, the company also takes into account the well-being of employees at all levels.
GC has set its workforce strategy to prepare appropriate human resource to correspond to the company’s business growth strategy, and has established a talent pool database based on employee’s capability, experience, expertise according to job position, and behavior based on the GC SPIRIT 4 Core Behaviors. The company also aims to create a positive corporate image through the medias, in order to attract talented recruits to join the company since 2022, GC updated the recruitment process to be complied with Personal Data Protection Act, B.E.2562, including applying digital technology to improve efficiency of such processes e.g., submitting request via online platforms for examining criminal records, etc.
GC also continuously tracks and collects data on talent attraction and retention through various indicators, such as new employment rate, employee turnover rate, and employee engagement rate. Furthermore, the company also employs questionnaires to learn employees’ feedback and needs in order to improve and maximize the ability to meet requirements of strategies and supporting programs or work systems.
GC SPIRIT
“GC SPIRIT” defines the values that guide every GC employee, supporting the company’s mission and vision to help everybody to work together under the GC SPIRIT 4 Core Behaviors to achieve the company’s goals, , and to continuously drive the development of corporate culture among employees at all levels.
GC Spirit 4 Core Behaviors
In an era of intense business competition and rapid change, a strong organizational culture serves as a critical foundation for GC. The Company drives its corporate culture and GC SPIRIT 4 Core Behaviors as a shared mindset and way of working that unites everyone toward common goals and builds confidence both inside and outside the organization, starting from leadership-driven advocacy, continuous communication, and role modelling, so that employees at all levels understand and can apply these values in their work and daily lives, jointly propelling the organization toward its vision “To be a Leading Global Chemical Company for Better Living.”
In 2025, GC continued to reinforce its corporate culture among employees through the “GC StandOut 3DOs (Do Less, Do Now, Do More)” campaign, encouraging individuals to differentiate themselves by leveraging their own strengths, with management placing strong emphasis on embedding this culture through ongoing communication in various forums and through GMC in Action stories that convey the Company’s vision, mission, and strategic direction, while inspiring and role modelling for employees. The Company established a strong GC SPIRIT Committee and appointed Change Agents from each business line as employee representatives to drive the culture in a tangible manner, providing guidance for Change Agents to develop action plans to promote GC SPIRIT 4 Core Behaviors at department and business-line levels, and organizing quarterly Change Agent Chit-Chat sessions to facilitate exchange of perspectives and strengthen relationships among Change Agents.
The Company has designed its people management mechanisms to align with corporate values at every stage of the Employee Lifecycle, from recruitment and selection, onboarding, and 360-degree behavior evaluation involving supervisors, direct reports, peers, and relevant external stakeholders, ensuring that assessments reflect behavioral alignment with GC SPIRIT 4 Core Behaviors and recognize conduct that exemplifies the Company’s values.
Amid business challenges and the rollout of the GC StandOut campaign, employees demonstrated strong commitment by submitting new ideas via multiple channels and the GC StandOut Platform, and by actively participating in innovation initiatives and cross-functional collaboration to solve problems and create value-added projects for customers and the organization, such as process improvement projects to reduce costs, product enhancement or new product development initiatives aligned with market needs, and digital projects that increase operational efficiency. The Company also organized “GC StandOut X SEEK day: Together We Achieve More,” a major corporate event integrating GC SPIRIT 4 Core Behaviors, innovation, GRC (Governance, Risk, Compliance), safety, energy, environment, and knowledge management, providing a platform for employees to be recognized by management and colleagues, to showcase successful outcomes, and to be inspired to apply GC SPIRIT 4 Core Behaviors and the Culture Theme “GC StandOut #แตกต่างอย่างยั่งยืน” in driving initiatives that strengthen the Company’s long-term sustainability.
GC SPIRIT 4 Core Behaviors function as a key mechanism shaping how employees think, work, and collaborate across the organization, and when these behaviors are embedded throughout all people processes, from recruitment and development to recognition and retention, the Company is able to create a work environment that supports high performance and innovation, with tangible business outcomes such as improved efficiency and ongoing cost savings that stem from investing in a strong culture, thereby demonstrating that corporate culture is a driving force directly linked to business success and a critical factor in ensuring the Company’s long-term stability and sustainability.
Long-term Incentive Program
GC has implemented a Long-Term Incentive (LTI) Program to attract and retain talented employees through the Expatriate Program and the Top Talent project.
- Average paid out for LTI Program: Longer than 3 years
- Coverage: 100%
1) Expatiate Program
GC prepares employees for international assignments by managing income tax payments in the destination country, covering work-related expenses, and providing appropriate living allowances. Participants in this program have long-term career growth opportunities. Additionally, this program aligns with the company’s strategies and financial growth goals, as well as sustainability performance indicators such as social satisfaction, plant reliability, safety, and more.
2) Top Talent Project
Another long-term incentive is the Top Talent project, where the company selects high-performing employees from the past three years to participate. Participants are encouraged and supported in developing future leadership qualities and obtaining professional certifications to enhance their expertise and acquire new skills that promote organizational growth. They receive special training programs and have increased opportunities for succession. This project also aligns with the company’s strategic goals related to financial growth and sustainable performance, such as innovation management, such as innovation management and customer satisfaction. Details of the Top Talent Project include:
Effective Talent Acquisition Program
GC recognizes the importance of attracting talented individuals to join the organization and grow together sustainably. The following are examples of sub-projects under this initiative:
Employer Branding
GC improved its job application website through the Success Factors Human Resource Management System to enhance the efficiency of job postings within the GC group. This upgrade aims to better publicize and communicate job openings, promote the company's image, and showcase growth opportunities within the group, thereby attracting more applicants to join the organization. The new system was implemented in early May 2024.
GC Hot Job of the Month
GC implemented the Hot Job of the Month project. This project categorizes job positions into five groups: Digital, Sustainability and Research & Development, Engineering and Operations, Legal and Business, and Marketing. It aims to enhance the company's image and create better experience for prospective employees. Job postings are shared on Facebook and LinkedIn to gather a candidate pool for various positions and inform social media followers about job opportunities.
GC Roadshow
GC organized the GC Roadshow both online and onsite to promote job positions, provide knowledge about applying for various job positions, and enhance the company's image.
Employee Referral Program
GC provides an opportunity for employees to refer talented outsiders who are suitable for the company’s culture and job positions to the recruitment team and supervisors. This can increase efficiency in employee recruitment, reduce related costs, and acquire high-potential personnel that meet the company’s expectations and strategies.
Pre-Onboarding
GC has improved its Pre-Onboarding process for new employees to better prepare them and enhance their experience. New employees can access essential information before starting work at the company, such as benefits, commuting routes, parking information, and life at the company (Life at GC).
GC Internship
GC provides an opportunity for all interested students to apply for internships with GC through the Internship Program. This allows them to learn about real work processes, develop and enhance their potential, apply knowledge from their fields of study, and gain effective work experience.
In addition, this program also supports recruitment needs and offers an additional recruitment channel, as well as promote the company’s reputation among educational institutions and the general public.
GC Brand Ambassador Recruitment
The Company selects employees who demonstrate behaviors aligned with the GC SPIRIT 4 Core Behaviors to serve as organizational Brand Ambassadors, conveying the core values embraced by all GC employees and playing a key role in communicating and promoting the Employee Value Proposition to both internal employees and external stakeholders, thereby strengthening employee engagement within the organization and attracting talent who share the same values to join the Company.
In addition to the abovementioned efforts, GC constantly monitors and appraises performance to analyze aptitudes, strengths, and weaknesses of employees, leading to appropriate planning and improvement of employee capacity development strategies, skill development and well-being projects to better meet demands and expectations. Accordingly, GC has set comprehensive performance appraisal criteria cover the following dimensions:
Type of Performance Appraisal
Management by Objectives
An appraisal system that encourages the determination of performance indicators that are appropriate and consistent with the goals of the department, organization, or individual task to provide clarity in performance evaluation. This also includes the determination of indicators that can create work commitment. GC annually conducts this type of the performance appraisals.
360 Degree Feedback on GC SPIRIT 4 Core Behaviors
An appraisal system that allows other people, such as colleagues, direct subordinates, customers, and third-party stakeholders, to participate in performance evaluation. The assessment of the GC SPIRIT 4 Core Behaviors focuses on the ability to work as a team and creativity in line with the corporate culture. GC annually conducts this type of the performance appraisals.
Team-based Performance Appraisal
An annual appraisal system that focuses on rewards & recognition for employees working on a special assignment which is a key corporate agenda to encourage its successful completion or projects that require collective effort during a certain period. The system has been improved to allow Project Leader/Project Manager to directly evaluate the scores to promote an agile work format.
Agile Conversations
In addition to regular appraisals, GC also requires employees to discuss or “check-in” to share feedback in terms of work contents, goals and GC SPIRIT 4 Core Behaviors to track the progress and success of the task according to established goals as well as to provide the opportunity to discuss ways of self-development. The “check-in” is encouraged to be conducted on an ongoing/quarterly basis.
Termination Practices
The Company is committed to fair labor practices and compliance with applicable laws. In cases of workforce reduction or termination, the Company provides written advance notice to affected employees in accordance with the Labour Protection Act B.E. 2541, with a minimum notice period of one full wage payment cycle before the effective termination date, or, where advance notice cannot be provided, wages in lieu of notice as prescribed by law. This approach ensures that employees have sufficient time to prepare and seek new employment opportunities and reflects the Company’s commitment to responsible and transparent employment practices.
Performance Summary
In every year, GC conducts regular performance evaluations for its employees on an ongoing basis, and in 2025 the assessment covered all employees, representing 100 percent of the total workforce. The evaluation process encompasses assessment by supervisors (Management by Objectives), multidimensional performance appraisal, and formal comparative ranking among employees within the same category.
As a result of the aforementioned operations, in 2025, GC achieved a new hire rate of 2.12% and an employee turnover rate of 5.56%*
New Employee Hired Rate
| Performance | ||||
|---|---|---|---|---|
| 2022 | 2023 | 2024 | 2025 | |
| New Employee Hired Rate (%) | 3.86 | 3.61 | 2.51 | 2.12 |
The Number and Rate of New Employees Classify by GenderFemale 55% Male 45% |
Female 71 People |
Male 59 People |
||
Employee Turnover Rate
| Performance | ||||
|---|---|---|---|---|
| 2022 | 2023 | 2024 | 2025 | |
| Employee Turnover Rate (%) | 4.76 | 5.25 | 3.62 | 5.56 |
The Number and Rate of Employee Turnover Classify by GenderFemale 28% Male 72% |
Female 97 People |
Male 244 People |
||
Voluntary Employee Turnover Rate
| Performance | ||||
|---|---|---|---|---|
| 2022 | 2023 | 2024 | 2025 | |
| Voluntary Employee Turnover Rate (%) | 6.86 | 4.15 | 2.63 | 3.74 |